Are there any major shopping centers near the hotel? And, if so, where are they?
There are many shopping complexes near the hotel, including Bandung Indah Plaza, which is only 3 minutes’ walk away. There are also other malls such as Paris Van Java, Paskal 23, Trans Studio Mall and others. The nearby Jalan Dago is a street known for its stores and restaurants. Jalan Riau has also earned a reputation as a foodie heaven due to its growing number of coffee shops and restaurants which dot the main road as well as its surrounding sub-streets.
Are your hotel rates per room or per person?
The rates charged are per room, with double occupancy in all room types.
Can baggage be stored at the hotel whilst I travel to another location in Indonesia?
Please contact the Concierge to arrange this.
Can I connect my laptop in the room?
Wi-Fi is provided in all guest rooms, and wireless Wi-Fi is available in all areas of Janévalla Bandung.
Can I get to the hotel by public transportation?
The hotel’s location is not very far from Husein Sastranegara International Airport and Bandung Train Station. We recommend you to take a taxi or book a private transfer with us.
Deposits
For all reservations, the hotel requires a deposit of IDR300K for incidental charges upon check-in. Deposit may be placed in cash or on a credit card at check-in time. For deposit using credit card, pre-authorization by the hotel is required. We currently do not accept deposit payment using a debit card.
Do you have 24-hour room service?
Yes, we over 24-hour room service for your convenience,
Do you have a laundry service?
Yes, we do. Please contact the front desk for further assistance regarding our laundry service.
Do you have special facilities and services available for the disabled traveler?
No, we don’t.
Do you provide free shuttle vans from/to the airport to/from hotel?
No, we don’t.
Does my room reservation require any guarantee?
Reservation can be guaranteed either by valid credit card, company’s letter of guarantee or bank transfer. The hotel reserves the right to pre-authorize your credit card prior to arrival. Guaranteed reservation will be held until midnight on arrival day.
Have other question or and need an answer about your planned stay with Janévalla Bandung?
Email us at ask @janevallabandung.com.
How can I make a booking?
You can book through our website or our email at reserve@janevallabandung.com .
How do I cancel my hotel reservation without incurring a cancellation charge?
Please contact our Reservation Department for the full cancellation policy that is in effect at Janévalla Bandung
How far is the nearest hospital to the hotel?
The nearest inte ational standard hospital is a 10-minute drive away.
How long does it take to get a public taxi from the airport to the hotel and approximately how much does it cost?
It takes approximately 20-35 minutes to get from the Husein Sastranegara Interational Airport to Janévalla Bandung. The cost ranges from IDR 30.000 – 60.000 for a public taxi.
How many people can stay in one room?
Each room is able to accommodate up to 2 adults and 2 children under the age of 12. An extra bed is available upon request for an extra charge.
How many restaurants do you have and what are they?
Janévalla Bandung offers two distinctive dining destinations. Saé Coffee, located on the Mezzanine Floor, is a 24-hour coffee shop serving coffee and food throughout the day. DAK Bandung, located on the rooftop, offers a vibrant setting to enjoy food, drinks, and social moments above the city. For more information, please visit our Dining section .
How much does a private car cost?
Private cars that take guests and visitors to and from Husein Sastranegara International Airport is priced at IDR 195.000 each way with a maximum 4-seat capacity.
How much parking space is available at the hotel?
We currently provide a free valet service to guests and visitors to accommodate more vehicles. Janévalla Bandung’s car park can accommodate up to 28 cars.
Is a special menu available for children?
Yes, there is. Please visit the respective dining areas or for further information contact us at dining@janevallabandung.com .
Is it safe to drink tap water in Indonesia?
Janévalla Bandung does not advice guests and visitors to drink tap water in Indonesia. Complimentary drinking water is provided in all guest rooms.
Is the hotel far from the train station?
The hotel is only 15 minutes’ drive from Bandung Train Station.
Is there a fitness center in the hotel?
Our gym is on the rooftop floor, and it is open for 24 hours.
Is there a swimming pool in the hotel?
The infinity swimming pool is located on the rooftop floor. Open from 07:00 – 18:00 hrs.
What is the currency in Indonesia?
The currency in Indonesia is the Indonesian Rupiah (IDR).
What voltage do you use in Indonesia?
The voltage in Indonesia is 220 V.
Where is the nearest bank or currency exchange?
The closest bank is at the Bandung Indah Plaza, which is 3-minute walk away.
Which languages are spoken at Reception?
Indonesian and English.
